As long as you have your confirmation number, we can look up your reservation. If you cannot print your email confirmation, please have it available on your phone or written down, and present it to the Box Office Concierge at the ticket counter on arrival to receive your boarding passes. If you can not show the barcode on a mobile device, please print the email confirmation with barcode and proceed to the boat to check in upon arrival. If you have the barcode and can show it on a mobile device, upon arrival you may proceed to the boat to check in. When you purchase tickets online you will be sent an email with a confirmation number & barcode. To ensure you get on the cruise in time, it is recommended that you arrive at least 45-minutes prior to your cruise departure time to allow for traffic, parking, purchasing tickets or exchanging your vouchers for boarding passes and boarding.
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